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Are you making the most of Digital Manufacturing?

Mark Eating 0 221
What is your manufacturing model? Is it mass production or digital manufacturing? Most manufacturers will say they're trying to move to digital manufacturing, but are they prepared to realize the full benefits of their digital strategies?

The power of integrated ERP and CRM

Mark Eating 0 953
Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) are not mutually exclusive. Historically, CRM was considered a front office solution and ERP a back office one: The former used mainly by sales and marketing staff, whilst the latter, locked away in the dusty back office, accessed by only a few privileged finance users or senior operational managers.

Microsoft plans Dynamics CRM 2016 release with a range of productivity updates

Mark Eating 0 665

Microsoft today announced its plans for the release of Dynamics CRM 2016 later in 2015, continuing the product team’s ambitious development cadence.

CRM 2016 will focus in large part on improving interoperability with other Microsoft products, including Office 365, OneDrive for Business, and Azure machine learning; acquisitions like FieldOne and FantasySalesTeam; as well as new mobility enhancements.

The 2015 CRM Market Leaders

article by Oren Smilansky

Mark Eating 0 878
According to a Gartner report, the CRM software market grew from $20.4 billion in 2013 to $23.2 billion in 2014 (representing 13.3 percent growth). An ongoing trend among enterprises is the movement from pure on-premises solutions to cloud-based solutions. Increasingly, large companies are seeking easy deployments and quick ways to improve upon legacy systems with complementary functionality. In the report, Joanne Correia, research vice president at Gartner, noted that the demand for software-as-a-service continues, "with SaaS accounting for almost 47 percent of total CRM software revenue in 2014."

Is your accounting software hurting your business?

Mark Eating 0 686

For most businesses, it makes good sense to get started with basic accounting software. Then, as financial and customer service requirements demand, you can move to more sophisticated business systems. A logical approach.

The challenge is in recognising the right time to make the switch. When you are immersed in the day to day operations, it’s easy to ignore the red flags of trouble ahead. We wrote this white paper to help you. The stories that follow are based on real companies. Real people, just like you who were having problems because they kept their entry or legacy accounting system a little too long.

7 tips to make your CRM Business Strategy a success

Mark Eating 0 663
Today’s digital world is progressively changing the way that clients interact with professional services firms. Client expectations are shaped by day-to-day consumer experiences where immediate responses and on-demand self-service access to information is the norm. Now more than ever, building trusted relationships and maintaining a solid reputation depends on delivery of outstanding and increasingly distinctive experiences.

Build BI Faster, Cheaper and Better

Mark Eating 0 740

A survey by IDC and DM Review Magazine gives us these haunting statistics:

  • 17 months is the average implementation time for a BI project
  • 5 months needed to deploy the first usable BI artifact
  • $1.1m is the mean, annual expenditure on a BI project for companies with more than 1,000 employees
  • 31% of BI projects are declared successful
  • 36% confidence rate that the right data is available to the right people at the right time
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