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Social Media: Opportunity for Engagement or Cause for Complaint?

Article by Martin Ellingham

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Millions of people are using social media to network, sell products, to extend influence and inevitably, complain about poor service. A recent report on social media use reveals 1.59 billion people engaging with Facebook, 320 million with Twitter and over 100 million people on LinkedIn. Beyond these impressive numbers, do you really know the extent to which this activity impacts on your customer service?

11 Benefits for implementing an ERP system

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Your ERP system is a vital backbone of your business. You need a system that provides the functionality necessary to run the business, is easy and convenient for the users, and delivers a competitive advantage. The system you have in place today may not be meeting those needs or may not be able to support the growth and innovation that are part of your company’s future success

Qlik named as Leader in the 2018 Gartner Magic Quadrant

Not all business intelligence platforms are created equal

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Trying to differentiate in your industry? You can transform your entire business using data — if you have the right tools to uncover the right insights.

Modern analytics and business intelligence platforms represent mainstream buying, with deployments increasingly cloud-based. Data and analytics leaders are upgrading traditional solutions as well as expanding portfolios with new vendors as the market innovates on ease of use and augmented analytics

ERP trends for 2018

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As we move deeper into the new year, new ERP trends for 2018 are emerging. Not just for enterprise-sized businesses anymore, smaller- and medium-sized businesses are utilizing ERPs to streamline their processes and break down the barrier between the business and their customers

New Small Business Report - Going Digital closes deals faster

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Your growing business wants to sell its product or service — but, just how easy is it for customers to buy? The answer might surprise you.

In a recent survey of 500 small and medium-sized business owners, more than half told us contract revisions can take five days, and in some cases two weeks

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