Supporting you all the way


Supporting you all the way

You can contact us via e-mail or phone at your convenience.


AdvanceNet provides a 24-hour telephonic support service, which allows existing clients to contact us regarding any technical or functional problems they may be experiencing. Should AdvanceNet not be able to resolve the support issue after investigating it thoroughly and there is an active Maintenance Agreement in place with the client, we can contact the software authors and escalate the problem to their support desk. 

How to log support calls 24/7
  • Phone Support: +2711 367 9000
  • Email Support:
  • Please fill out the sms as follows:
    1. Choose a department by typing in an abbreviation
    2. Followed by your name, Company Name & Contact number
    3. SMS Message to 41280


Managing Director- After Hours Emergencies +27 83 659 3183

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