The Best way to digitally transform your business

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So you recognise the importance of moving to a digital platform. You’re tired of the old, incumbent processes your company is currently utilising. But you’re also probably asking a number of questions: How do I start on the digital path? Where do I begin? How do I stack up against my competitors? Which is the right area to invest?

There are a number of key steps involved in ensuring a smooth transition from the old to the new ways of working, so we’ve outlined the integral points for you and your company to follow in order for you to successfully go digital effectively.

7 tips to make your CRM Business Strategy a success

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Today’s digital world is progressively changing the way that clients interact with professional services firms. Client expectations are shaped by day-to-day consumer experiences where immediate responses and on-demand self-service access to information is the norm. Now more than ever, building trusted relationships and maintaining a solid reputation depends on delivery of outstanding and increasingly distinctive experiences.

Build BI Faster, Cheaper and Better

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A survey by IDC and DM Review Magazine gives us these haunting statistics:

  • 17 months is the average implementation time for a BI project
  • 5 months needed to deploy the first usable BI artifact
  • $1.1m is the mean, annual expenditure on a BI project for companies with more than 1,000 employees
  • 31% of BI projects are declared successful
  • 36% confidence rate that the right data is available to the right people at the right time

Why does your team need a custom mobile solution when you have Microsoft Dynamics CRM 2013 OR 2015

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CRM mobility scenarios have become a hot topic as an increasing number of organizations find reasons to empower their employees with critical sales and service information in the field. As more people work in the field, they are also responsible for serving customers. For these remote employees, it is critical that they stay connected to customer-centric information while on the move.

Sign of the Times

Could digital signatures spell the end of the line for paper archival companies? article by Maeson Maherry

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People, and more recently, companies, have been keeping archives for centuries. Humans and institutions need to record and preserve information, transactions, contracts and records. Paper has been the most common means of documenting and storing information, and paper archives are still in use today, much as they have been for hundreds of years. The move to digital documents and the development of electronic signatures, and the means to securely create, sign and store digital documents, is changing the landscape, however.

Digital signatures and the law

What should companies do to save costs from paper processes and increase competitiveness through faster business processes? Article by Maeson Maherry

Mark Eating 0 1034
Digital signatures impact paper archiving, as discussed in my previous Industry Insight. South African law recognises electronic signatures, but people don't always. Individuals are resistant to change, and do not trust that an electronic signature will protect them as a handwritten one would. This problem is compounded by the fact that few people understand what a good electronic signature has to be, and how it works.


«January 2019»